CA API Gateway: Gateway Inactivity Session Timeout has been reached

Document ID : KB000107725
Last Modified Date : 24/07/2018
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Issue:
When attempting to connect to the SaaS Gateway using port 8443 you may receive the below error

"Gateway Inactivity Session Timeout has been reached"

 
Resolution:
When using the SaaS Gateway port 8443 causes problems when accessing Environments with multiple HA nodes. Port 9443 should be used instead.