CA Agile Central - Numeric value displays as 'NaN'

Document ID : KB000010161
Last Modified Date : 14/02/2018
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Introduction:

When viewing the Iteration Status Page or any number of pages within Agile Central, you may find that a numeric value is displayed as 'NaN'.

Instructions:

To resolve the issue, please follow the steps below:

  1. Change the Show number at the bottom of the page.
  2. Re-sort the list by ID or Name.
  3. Re-sort the list by Rank.
  4. Change the Show number once again.

 

This process is done by each user experiencing the 'NaN' in their view and is a permanent fix.