CA Access Gateway- random redirect to login page

Document ID : KB000095067
Last Modified Date : 08/05/2018
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User is being redirected to login page after only a few minutes of work, long before any timeout should occur.
Inconsistent results returned from LDAP during authorization calls. Single Sign On's behavior is consistent with the LDAP responses.
Correct the LDAP configuration/infrastructure so that consistent results are returned.