CA AA Admin console timing out after 5 minutes of Inactivity

Document ID : KB000101618
Last Modified Date : 15/06/2018
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Introduction:
CA Advanced Authentication ( Strong Authentication + Risk Authentication) provides Admin console to manage the configurations and running reports, It has a Idle time out set as 5 minutes so inactivity of 5 minutes will force the Administrators to re-login.
Question:
CA AA Admin console timing out after 5 minutes of Inactivity. How to extend the session validity?
Environment:
All
Answer:
Please follow the below steps to increase the session idle time activity-

1. Go to the file system where CA AA Administration console is deployed e.g. ( Tomcat specific - C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\arcotadmin\WEB-INF).
2. Open the web.xml file and look for section
    <session-config>
        <session-timeout>5</session-timeout>
    </session-config>
3. Modify the value as per the requirement, the value specified is in Minutes.
4. Save the file and restart the application server.
 
Additional Information:
N/A