Business Objects - Apache Tomcat Services Not Showing in CCM (Windows Only)

Document ID : KB000048230
Last Modified Date : 14/02/2018
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After reinstalling BOXI on Apache Tomcat or after reinstalling Apache Tomcat from a source other than the Enterprise XI CD, the Apache Tomcat server no longer appears in the Central Configuration Manager (CCM).


  1. Go to Start > Run and type "regedit".
  2. Go to HKLM\System\CurrentControlSet\Services, and look for 'apache' or 'tomcat' and rename it to "BOBJTomcat".
  3. Ensure that the ImagePath value matches the new name "path to tomcat<version number>.exe" //RS//BOBJTomcat
  4. Open the CCM and the Apache Tomcat will now be displayed on the server list.