Bulk Loader is not accepting Accent or Special characters.

Document ID : KB000006470
Last Modified Date : 14/02/2018
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Issue:

Using bulk loader to load users from a CSV file containing special characters (such as French accents) does not load the special characters into Identity Manager.

Resolution:

The default encoding for CSV files in ANSI and that excludes any special characters.  Use a csv file with UTF8 encoding to include the special characters.