Bulk Loader - Error 400: Not Authenticated

Document ID : KB000008944
Last Modified Date : 14/02/2018
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The following error appears when running the Bulk Loader Client:


IM Bulk Loader invoked ... 

Loaded configuration options from properties file: C:\CA\Virtual Appliance Tools\CA-IM_BulkLoadClient\conf\CreateEmployeeUser.properties 

Input file name: C:\CA\HRtoIDM\Output\Create_Employee.csv 


Input file format: CSV 

Transformation of input file finished successfully 

Server URL: http://imag01.local:8080/iam/im/TEWS6/identityEnv 

Submitting all records in one request ... 

WARN 13-12 16:43:22,968 - Unable to find required classes (javax.activation.DataHandler and javax.mail.internet.MimeMultipart). Attachment support is disabled. 


Failed to submit data to server 

ImsException caught: 

Fault Code: Client 

Fault String: Not Authenticated. 


Name: com.netegrity.ims.tews6.Tews6Exception 

Code: 400 

Description: Not Authenticated.

CA Identity Suite Virtual Appliance release 14.1

Wrong configuration at Bulk Loader Client properties file.


1. Backup your exiting bulk loader client properties file;


2. Run the bulk loader client with -u, -p, -S flags to commit username and password on the bulk loader client properties file correctly with correct encrypted password;


3. Reset any custom properties from the backup to the newly generated properties file;


4. Run the bulk loader client again.