Bringing the 'canonprv' user account back under the control of Operating System Installation Management (OSIM) after it has been manually modified.

Document ID : KB000027532
Last Modified Date : 14/02/2018
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Question:

How do you bring the 'canonprv' user account back under the control of Operating System Installation Management (OSIM) after it has been manually modified.

 

Environment:                                          

CA Client Automation - All Versions

 

Answer:

The password for the 'canonprv' user required to access the shares needed for the OSIM process is changed automatically on a regular basis.

If the account is deleted and recreated or manually changed the following steps must be run to bring it back under the management of OSIM:

  • caf stop sdmpcserver
  • caf start sdmpcserver

Without this Image deployments will fail as the target machines will have no access to the required shares on the boot server.

After the above has been run the 'canonprv' account will be back under control of OSIM and the OS Installations will be successful again.