BOXi outage reports are showing " NO Records Found" in CA Spectrum 10.1.2 version.
CA Spectrum Version: 10.1.2Operating System: Windows, Linux, Solaris.
There is a patch Spectrum_10.01.02.PTF_10.1.223 Addressed to fix this issue.
Contact CA Technical Support to obtain the PTF patch fix.
How to apply:
Please refer INSTALLATION INSTRUCTIONS section on the release notes