BOXi outage reports are showing " NO Records Found" in CA Spectrum 10.1.2 version.

Document ID : KB000004999
Last Modified Date : 14/02/2018
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Issue:

 BOXi outage reports are showing " NO Records Found" in CA Spectrum 10.1.2 version.

Environment:
CA Spectrum Version: 10.1.2Operating System: Windows, Linux, Solaris.
Resolution:

 There is a patch Spectrum_10.01.02.PTF_10.1.223  Addressed to fix this issue.

Contact CA Technical Support to obtain the PTF patch fix.

Additional Information:

How to apply:

Please refer INSTALLATION INSTRUCTIONS section on the release notes