Blank PPM login page on IE after upgrade

Document ID : KB000007400
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

Blank PPM login page on IE after upgrade

Resolution:

CSS are not getting loaded after upgrade on IE.

 

 

Here are the steps that users needs to follow to workaround the issue : 

 

1. Open IE 

2. Enter the application URL --- users are getting blanks screen here. 

3. Open Developer tools (using F12), now refresh the login screen -- Users should get the login page. 

 

Note:

If the above mentioned steps does not resolve the issue, try Clearing %TEMP% and revisit the page.