UIM USM Billing Probe Report gives incorrect robot count

Document ID : KB000113181
Last Modified Date : 05/09/2018
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Question:
Sites may have some machines that were removed and no longer show in USM. However, when the Billing Report is run those machines are still listed. Why?
Answer:
If you are running the report in the same month that the machines were removed they will still show in the billing report. Running the report once you are in a new month, the devices should no longer be listed. This is the way the product is designed to function.