Best Practices for cloning systems with Nimsoft (UIM) Robot already installed

Document ID : KB000033662
Last Modified Date : 14/02/2018
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Summary:

Some users may desire to create a "master image" for new servers or workstations with the Nimsoft Robot already installed prior to deployment.  

There are several steps which need to be followed on the "master" system prior to creating a cloned image in order to ensure that there is no duplication of robot device ID information across the system.  Robot device ID duplication can cause unexpected results, such as missing metrics or systems in USM.

To avoid this, follow these steps on the "master" system prior to imaging/cloning.

 

Instructions:


Windows:

1. Stop the Nimsoft Robot Watcher Service.
2. Locate the folder <Nimsoft Install>\Nimsoft\niscache\ (usually C:\Program Files (x86)\Nimsoft\niscache)
3. Delete all the files found in this folder, leaving the empty "niscache" folder behind.
4. Edit the file <Nimsoft Install>\robot\robot.cfg using a text editor.
5. Ensure that "robotip" and "robotname" are set to a blank value.



Linux:

1. Stop the nimbus service by executing:  <Nimsoft Install>nimsoft/bin/niminit/stop.  (usually /opt/nimsoft/bin/)
2. Locate the folder <Nimsoft Install>\Nimsoft\niscache\ (e.g. /opt/nimsoft/niscache)
3. Delete all the files found in this folder, leaving the empty "niscache" folder behind.
4. Edit the file <Nimsoft Install>\robot\robot.cfg using a text editor.
5. Ensure that "robotip" and "robotname" are set to a blank value.

Now you may create the image/clones and deploy as needed.  Once the robot service is restarted on the target system, it will automatically generate a new device ID for itself and re-populate the niscache folder with metric files appropriate to that system.