On occasions it is necessary to apply new licenses, for example, when additional components / functionality are purchased from CA.
Whenever you get a new key to unlock new components you MUST go back and install the new components using the 9.x.0.0 base media (including 9.1 / 9.2) then reapply the latest hotfix that you are on.
The correct procedure for applying a new license to access a new feature is as follows:
- Stop the SpectroServer / OneClick / processes etc. as you would when installing a hotfix (see Chapter 3 of the Installation Guide for more details).
- If, for example, you are running 9.2.1, launch the base 9.2.0 install by running the setup.exe for 9.2.0.
- Input the new license key when prompted for the license.
- Install the new component(s).
- Repeat this on all SpectroServers and any standalone OneClick hosts.
- Reapply 9.2.1 (or the latest hotfix) for all SpectroServers and standalone OneClick servers.
- Any PTF or debug patches currently installed after the latest hotfix or service pack will also have to be reapplied.
- Always make sure to take a backup of the SpectroServer database before carrying out steps to apply the new license.
- If you have any custom events or alarms in place you will need to take a backup copy of the $SPECROOT/custom folder first to ensure they are not overwritten, and then copy the folder back afterwards.
- The reinstall as part of applying the new license will only install the new components. It will not reinstall any components already installed.
- You should not change the license via the Spectrum Control Panel / Configure window.
- 9.0 is the base install for releases 9.1.x.