Backup CA Productivity Accelerator Content and System folder.

Document ID : KB000012897
Last Modified Date : 14/02/2018
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CA Productivity Accelerator instructions on how to back up data and system folder. The data should be backed up on a regular basis regardless of upgrades. However this document is useful as a reference on how to back up data correctly.


How do I properly back up existing content in a single user environment and a multiuser environment?

Windows operating system is required

In order to provide the fastest and highest level of support please open a service request at A user account is required as well as the site ID for the customer's location.

A support request can also be opened by phone at the following locations.

Phone: (Within the U.S.) 1-800-CALL-CAI (225-5224)



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