Backend Analytics Does Not Start With Encrypted Password

Document ID : KB000103875
Last Modified Date : 29/06/2018
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Issue:

Backend Analytics does not start after encrypting the password with the following error:
Caused by: java.sql.SQLException: ORA-01017: invalid username/password; logon denied

 For example:

User-added image

 

Resolution:
Always use Notepad to make any edits to the application.properties file. Other programs (i.e.wordpad) change the encoding and this will prevent Backend Analytics from starting.