AWI: when giving username and department in the URL, some things don't work anymore

Document ID : KB000113335
Last Modified Date : 01/10/2018
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According to documentation (see e.g. here), you can define user-name, department etc. in the URL so the values are pre-filled.


Using such URLs, some features do not work as expected.

An example: Open the AWI with the simple URL like Create a workflow (JOBP) and a notification object (CALL). Add the CALL to the JOBP, see:
User-added image
Execute the JOBP, the notification is opened:
User-added image

Click on Parent MonitorThe JOBP’s monitor is opened:
User-added image

This is the correct and expected behavior.

Now call AWI with an URL like (adapt it to your needs).

Execute the JOBP again, click on Parent Monitor. Now an error is displayed with a stack trace:
User-added image
The issue is still under investigation by development.

Install the fixed version as soon as it is released.