AWI freezes after saving objects or DB Load of Transport case

Document ID : KB000116811
Last Modified Date : 03/10/2018
Show Technical Document Details
Issue:
Complete freeze of Java GUI after saving an object or following the import of objects from a Transport Case.

The following error messages appears multiple times in WP logs:
U00003434 Server routine 'UCMAIN_R/KICK' required '0' minutes and '43,680' seconds for processing. 
Environment:
The issue seems to be more pronounced when a lot of WP/DWP are started in order to sustain many users.
Cause:
The issue is caused to too many cache update send to WPs 
Resolution:

Solution:

Update to a fix version listed below or a newer version if available.

 

Fix version:

Component(s): Automation Engine and Utilities 

Automation Engine v12.0.5 HF3 - Available
Automation Engine v12.0.6 - Available
Automation Engine v12.1.3 - Available
Automation Engine v12.2.1 - Planned release 2018-10-23