AWI / Administration: Different hostname shown for server processess running on the same host

Document ID : KB000092007
Last Modified Date : 23/04/2018
Show Technical Document Details
Issue:
Server Processes of the Automation Engine running on the same host show this hostname in different formats in AWI > Administration > AE Processes
  • Conventional WPs / CPs show “hostname.domain” as Fully Qualified Domain Name (FQDN).
  • Java WPs / JCPs show only “hostname” as host, not in FQDN
 
Server TypeHostname display
WPhostname.yourcompany.fqdn.com
CPhostname.yourcompany.fqdn.com
JWPhostname
JCPhostname
Environment:
Not relevant
Cause:
The java based server processes have a different method for resolving the hostname received from the OS.
Resolution:
When the difference of shown host is not acceptable and the fully qualified domain name is needed then the hostname parameter should be specified in the ucsrv.ini section [TCP/IP] like:

[TCP/IP]
hostName=<FQDN>

The JWPs and JCPs must be restarted to reflect this change. After the restart the hostname is displayed in FQDN format in Awi > Administration > Processes.
Additional Information:
N/A