AWI: Agent Report download not available

Document ID : KB000105867
Last Modified Date : 02/08/2018
Show Technical Document Details
Issue:
If opening an agents report in AWI's Administration perspective, there is no download button as can be seen in the screenshot below:

User-added image
 
Environment:
Affects AWI v12.0 and v12.1
 
Cause:
Defect
Resolution:
Solution:
The issue is fixed in AWI V12.2. Install the fixed version or a newer one

Workaround:
Use the Java UI.