Detailed Description and Symptoms
?After and upgrade to AM 8.0 SP9, users are unable to login to the AM GUI using their LDAP users. The following error is seen:
ErrorMsg: AwE-5008 LDAP authentication error (7/12/12 10:32 AM)
javax.naming.InvalidNameException: Invalid name: @9
at javax.naming.ldap.Rfc2253Parser.parseAttrType(Unknown Source)
?It was seen that after the upgrade, that the value of URL in the LDAP location info (LDAP configuration tab of the Master's agent) had a lot of @ symbols. Essentially the / symbol was getting replaced.
Before upgrade to SP9:
After upgrade to SP9:
This issue is currently being investigated by our Development team and a fix will be evaluated for inclusion in a future service pack.
However, at this time, the workaround is to login as a non-LDAP user and edit the URL value in the LDAP location info to its original value. Following this, stop/restart all Master processes.