[AWA] Service Manager log displays wrong language

Document ID : KB000118846
Last Modified Date : 02/11/2018
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Issue:
Service Manager log not show in English,
Issue originally happened on one machine but after installed Service Manager 12.1.2 again on another machine, SM log still doesn't show in English
Even in ini config, the following settings is set:
language=(E,D)
or
language=(E)

 
Cause:
  • It appears that the library path was not correctly set for this user's profile, causing incorrect library was used.
Resolution:
  • (optional) Install newer version (i.e 12.1.3) of service manager
  • clean the SHLIB_PATH (to empty) and add correct one (path to bin directory of servicemanager)
  • Restart servicemanager