[AWA] Jobs status is Still Active while the jobs had actually ended

Document ID : KB000107439
Last Modified Date : 07/08/2018
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Issue:
The Automic Automation Engine system fails to update the jobs status, it keeps Jobs status in Still Active while the Jobs had actually ended normally.
Environment:
12.0.1
Cause:
The Automic Automation Engine Database is full and system cannot update anything else into Database in ET and EH tables
Resolution:
Please revise the cause as above, if correct:
  • Shrink Database Table ET and EH
  • Extend the table space