Autosys WCC console hangs and not getting the views with error: 'java.long.OutOfMemoryError:Java heap space'.

Document ID : KB000045277
Last Modified Date : 14/02/2018
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Issue:

 

We are facing issues with the autosys WCC console and frequently it is getting 

hung and not getting the views, also at times we are getting errors 

like 'java.long.OutOfMemoryError:Java heap space'.

 

Environment:

 

UWCC 11.1  SP4 in win2007

Autosys 11.0 SP5 on AIX V6

 

Resolution:

 

1. Navigate to your $CA_WCC_INSTALL_LOCATION\...\conf directory

2. Make a backup copy of your wrapper.conf file

3. Use an editor to open the original wrapper.conf

4. Add the following lines after the wrapper.debug=false :

wrapper.java.initmemory=1024

wrapper.java.maxmemory=1024

5. Save wrapper.conf file.

6. When the services will be restarted the Java Heap will be higher and the

problem less likely to occurs