Automatic Logout in Workload Control Center (WCC)

Document ID : KB000045688
Last Modified Date : 14/02/2018
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Question:

We recently applied maintenance/patches to our WCC environment. About 5 seconds after logging in, users are automatically logged out of the GUI. Why is this happening?

                                                   

Environment:

Workload Control Center r11.3.5+

 

 

Answer:

After applying patches to WCC, you must clear your browser cache .

 

1. For every browser you use to access WCC, clear ALL of your cache. This includes anything in regards to "content", "media", "files", "scripts" along with clearing stored passwords, forms data, cookies and similar.

2. Close your browser.

3. Open your browser.

4. Bring up the WCC GUI.

5. Do a hard reload on GUI at the WCC login screen [Ctrl+F5]

 

6. Login to WCC.