Automated Deployment Engine not Starting

Document ID : KB000071576
Last Modified Date : 11/07/2018
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Issue:
Have deployed a new regional hub server for OIM.
The server is up and running and looks OK in IM but the Automated Deployment Engine isn't starting.
Deployed and activated it, set the log level to 5 but it's not running.

UIM 8.4. Regional Robot 7.8 Regional Hub 7.80HF14 ADE 8.4
Resolution:
1. Compare lib folder under F:\Nimsoft\probes\service\automated_deployment_engine with lib folder from a working ADE probe. Ideally, it should be 101 files, ~29 MB.
2. In case you find missing files, copy the working lib folder onto the new hub’s ADE. (you can merge)
3. Activate the ADE probe from Infrastructure Manager.