AutoForecast calculation shows incorrect date in AWI

Document ID : KB000088053
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

When starting the Auto forecast in AWI v12.0.0 the first time, a strange date is displayed for the calculation (it is not the current date and not from the variable UC_AUTO_FORECAST). 


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Environment:
OS Version: N/A
Cause:
Cause type:
Other
Root Cause: Unknown as it is not reproduceable.
Resolution:
We have been unable to reproducable the issue and it is not clear why such a strange date is shown. The trace files that we have collected thusfar do not capture the behavior.

Should you see this behavior:
  1. Activate a TCP/IP=2 and DB=4 Trace and capture the event with a date that does not match the SystemTime nor the Date/Time set in the UC_AUTO_FORECAST variable.
  2. Provide the logs to Automic support.


Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
Let the AutoForecast run once or twice despite the strange date and eventually the correct date will be entered in the Variable UC_AUTO_FORECAST.