Auto Start Idea Process Kicked Off when project is saved on Convert even though start condition not met

Document ID : KB000017462
Last Modified Date : 14/02/2018
Show Technical Document Details

Description:

Idea process that should only kick off when condition is met is kicking off when the project is saved after the idea is converted.
The process is set to start when the current value does not equal the previous value.
The value does not change on the idea, but as soon as the idea is converted and the project is saved, the process kicks off.

Steps to Reproduce:

  1. Create a Boolean attribute on the investment object

  2. Set the default to be checked

  3. Add the attribute to the Idea and Project

  4. Add the attribute to the associated Create and Edit views

  5. Create a process

    Primary Object = Idea
    Start Option: Auto Start
    Start Condition ( ( Idea Description != Idea Description [Previous Value] ) ) or use subject or progress
    Create Step which will be a System Action
    Action will be to Set the attribute you created to YES
    Link this step to Finish
    Link Start Step to the step you created
    Validate and Activate

  6. Create an Idea

  7. Uncheck the Boolean you created

  8. Submit for Approval

  9. Approve Idea

  10. Convert Idea to Project

  11. Click Save on Project

  12. Go to Idea Process Tab (or Organizer) to view processes

Expected Results: Idea process does not kick off

Actual Results: Idea process kicks off

Solution:

WORKAROUND:

Add an additional condition to the start so the process will does not meet both conditions.

STATUS/RESOLUTION:

This issue is documented as CLRT-74844 and is in review with Development.