Attempting to log into the CAPC debug pages fails

Document ID : KB000010891
Last Modified Date : 14/02/2018
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Introduction:

Attempts to log into  http://CAPC:8181/pc/center/admin/debug as an LDAP user don't work.  The following is seen in the PCService.log:

WARN | qtp372391975-479632 | 2017-11-30 08:58:43,805 | com.ca.im.portal.common.web.util.GlobalAdminAuthInterceptor  | Users configured for external authentication are not supported by the debug pages. 

WARN | qtp372391975-479632 | 2017-11-30 08:58:43,805 | com.ca.im.portal.common.web.util.GlobalAdminAuthInterceptor 

| Could not validate user 'xxx' for access to debug pages. 

Environment:
CAPM 3.x
Instructions:

Currently we don't support LDAP based "external" users for the debug pages.  The user / password must be stored in CAPC and the user must be a part of the "Administrator's role.  Typically the admin user is used for accessing the debug pages, but it could be any user local to CAPC that is an Administrator.