The applications team had use the ONLINE CA DADS transaction DADA to manually allocate the file in question to CICS.
The CA DADS Plus for CICS online error code information shows the error code
As per the DADS Primary option panel option 8
8 ERROR CODE INFORMATION
The file was in use by another JOB
ERROR TYPE => AER S (SELECT BY ENTERING ANY NON-BLANK)
ERROR CODE => 04,0210,0000 (LEAVE BLANK OR ENTER DESIRED CODE
EX.- 04,0210,0000 | 04,02* | 04*)
ERROR: DESCRIPTION: ( SVC99 RETURN ERRORS )
REF: IBM PUB: OS/VS2 SPL JOB MANAGEMENT (GC:28-0627)
04,0210,0000 - REQUESTED DATASET UNAVAILABLE. DATASET ALLOCATED TO ANOTHER
JOB, USAGE ATTRIBUTE CONFLICTS WITH REQUEST(DSNAME ALLOC).