AS/400 Agent Installation Error: File was saved from a more recent release of the operating system

Document ID : KB000084504
Last Modified Date : 14/04/2018
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Issue:
Error Message :
Message . . . . : File cannot be restored, displayed, or listed.

Cause . . . . . : The file was saved from a more recent release of the
operating system or the CD-ROM was not created correctly. The operation was
requested for save file UC4 in library UC4TMP.

When installing the AS400 agent binaries on the AS400 operating system, the following error message is displayed from the AS400 system:
 
Cause . . . . . : The file was saved from a more recent release of
Message . . . . : File cannot be restored, displayed, or listed. 

Date sent . . . . . . : XX/XX/XX Time sent . . . . . . : XX:XX:XX 
Message type . . . . . : Diagnostic 
Message ID . . . . . . : XXXXXXX Severity . . . . . . . : 30 the 

operating system or the CD-ROM was not created correctly. The operation was 
requested for save file UC4 in library UC4TMP. 
Recovery . . . : Do one of the following: 
-- Display or list the media on a more recent release of the operating system. 

-- Perform the 
save operation again with a more recent release of the 
operating system specifying the correct value on the target release (TGTRLS) 

parameter of the save command and try the request again. 
Environment:
OS: IBM AS/400
OS Version: 7.1
Cause:
Cause type:
Defect
Root Cause: The AS400 agent binaries were compiled on an AS400 version which is incompatible with the AS400 version the user is intending to install the agent on.
Resolution:
Download the latest AS400 agent binaries from our downloads page for your Automation Engine as the agent binaries have been corrected.

Fix Status: Released

Fix Version(s):
Component(s): AS400 Agent

AS400 Agent 12.1.0 HF3 - Available
AS400 Agent 12.0.3 HF4 - Available
AS400 Agent 11.2.6 HF1 - Available
AS400 Agent 10.0.8 HF10 - Available
Additional Information:
Workaround :
N/A