Are there any Soap Webservice calls to attach change order to a request CA SDM releases r12 or 14.1?

Document ID : KB000024842
Last Modified Date : 14/02/2018
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Question:

Are there any Soap Webservice calls to attach change order to a request CA SDM releases r12 or 14.1?

Answer:

Yes, Here is an example:

Attach Change Order to Problem: Attaches a Change Order to a Problem, calls 'attachChangeToRequest' Service Desk Web Service

PKI Login: Login building block that uses a PKI Certificate, calls 'loginServiceManaged' Service Desk Web Service

Refer to Service Desk Manager 12.9 Technical Reference for these Web Service calls: Technical Reference Guide

Service Desk 14.1 documentation web site Web Service Method has these Web Service calls: ca Service-Management 14-1 documentation

 https://docops.ca.com/ca-service-management/14-1/en/reference/ca-service-desk-manager-reference-commands/technical-reference/web-services-methods