ARD: Unable to access HP ALM- 503 error

Document ID : KB000072366
Last Modified Date : 28/02/2018
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I am unable to access the HP ALM server at I have the access, but am receiving a 503 error.
CA Agile Requirements Designer (ARD)- Agile Designer, ALM REST connector
The URL needs to be in a specific format when connecting to ALM through the ARD connector. It should look like In this case, the qcbin/start_a.jsp needs to be removed.

Here is more information on connecting ALM with ARD:
Additional Information:
If you experience any further issues, please open a support case by going to