ARD: How to unlock ARD Model

Document ID : KB000120619
Last Modified Date : 08/11/2018
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Introduction:
This will instruct on how to unlock an ARD flow
Question:
How do I unlock an ARD flow?
Environment:
ARD 2.x
Answer:
Unlock a shared flow :
To allow other users to edit a flow, do one of the following:
   •Close the flow to unlock the file for everyone else.
   •Disconnect from the repository to release all your locks.
   •Right-click a flow to lock or unlock it.
Additional Information:

Video URL on how to open a Support Case - https://communities.ca.com/videos/5898-demo-how-to-open-a-support-case

You can download the latest version of ARD by following the directions in this document: https://support.ca.com/us/knowledge-base-articles.TEC1354547.html.   

To contact support, go to https://www.ca.com/us/services-support/ca-support/contact-support.html