Archive Manager not connecting to primary SpectroSERVER

Document ID : KB000107643
Last Modified Date : 23/07/2018
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Issue:
There may come a time when it is noticed that the Archive Manager on the primary SpectroSERVER(SS) is not connecting properly.
Resolution:
Restarting Spectrum services has known to resolve this issue quickly.

1. Stop the SpectroSERVER
2. Stop Spectrum Process Daemon
3. Start Spectrum Process Daemon
4. Start SpectroSERVER back up.

If you continue to have problems - contact CA Support.