Archive Manager crash with core file

Document ID : KB000115180
Last Modified Date : 17/09/2018
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Issue:
Archive Manager crashed out of the blue with the following stack:

#0 0x00007f5365df72f5 in CsNMgrClient::shutdown() () from /opt/SPECTRUM/lib/libgserv.so.1
#1 0x0000000000443d1a in CsEventDClient::~CsEventDClient() ()
#2 0x000000000042d152 in CsEventDomainService::clear_request_list(CsEventDomainService*) ()
#3 0x00007f53647661a9 in TimerThreadPool::threadWorkFunc(void*) () from /opt/SPECTRUM/lib/libmoot.so.1
#4 0x00007f5364762a63 in moot_thread_start () from /opt/SPECTRUM/lib/libmoot.so.1
#5 0x00007f535f11d030 in ?? () from /lib64/libc.so.6
#6 0x0000000000000000 in ?? ()

 
Cause:
Archive Manager was in the middle of clearing client nodes that were no longer connected.
Resolution:
This is likely a one time crash and archive manager database can be repaired then started back up.
If it continues to crash a new ticket CA Support should be opened.