Archive Manager crash with core file after client disconnect

Document ID : KB000118678
Last Modified Date : 30/11/2018
Show Technical Document Details
Issue:
Archive Manager is crashing on Spectrum 10.2.1 with the following stack from the core file:

00000001002c91d1 libgserv.so.1`__1cMCsNMgrClientIshutdown6M_v_+0x1fc( 
11c28ecb0, 2410, 11c28ecd0, ffffffff7ec25c88, ffffffff7ec3b771, 11c28ecf8) 
00000001002c92a1 __1cOCsEventDClient2T6M_v_+4(11c28ecb0, 0, 0, 0, 11be4a3d0 
, 0) 
00000001002c9351 0x10004f2cc(11c28ecb0, 1, 100bcd500, 100bcd500, 100038c40 
, 0) 
00000001002c9401 __1cUCsEventDomainServiceSclear_request_list6Fp0_v_+0x1b4( 
0, 10004f2c8, 1001a9db0, 1002c9d08, 1002c9d10, 11922dea0) 
00000001002c9531 
libmoot.so.1`__1cPTimerThreadPoolOthreadWorkFunc6Fpv_v_+0x4c(100e590e0, 190 
, ffffffff7d817ee8, 0, 7, 0) 
00000001002c95e1 libmoot.so.1`__1cGThreadUcall_thread_function6M_v_+8( 
1002632f0, 7, 0, ffffffff7d715350, 0, 0) 
00000001002c9691 libmoot.so.1`moot_thread_start+0x30(7, 58, 0, 
ffffffff7d817ee8, ffffffff77c00200, 0) 
00000001002c9741 libc.so.1`__makecontext_v2+0x108(0, 0, 0, 0, 0, 0) 
Resolution:
This is resolved in 10.02.01.PTF_10.2.184.
10.02.01.PTF_10.2.150 is a prerequisite for that patch as well.

Contact CA Support to get these patches.