ARA One Installer Analytics error

Document ID : KB000084652
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 8

Error Message :
An error occurred in 'Setup Analytics for ARA':
Could not initialize reporting table for analytics from file 'C:\Automic\Automation.Platform\Analytics\backend\ara\Data4Analytics.xml

The Automic Release Automation (ARA) OneInstaller fails due to an error.

0EM0N000001iB0e.png

Clicking 'OK' will roll back the installation.
Environment:
OS: Windows
Cause:
Cause type:
Other
Root Cause: Corrupted installation image, unzipped using the Windows built-in extraction.
Resolution:
  1. Download a fresh copy of the ARA v12.1.1 from the Download Center
  2. Unzipped the installation image using the 7zip utility
  3. Download a new copy of the JDBC file (sqljdbc42.jar)


Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
N/A