ARA DeepExport issue with folder contain periods

Document ID : KB000098209
Last Modified Date : 05/07/2018
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During the DeepExport, (using ARA's utility) the following error message was triggered: 
The folder 'UC4.APPLICATIONS/_NET' does not exist in the Automation Engine or you do not have the permission to access it.
that folder doesn't exist! The folder it's supposed to export is called 'UC4.APPLICATIONS/.NET' with a dot instead of an underscore. 

  • Release.Manager 8.0.1,
  • Application.Release.Automation 6.0.7, 
  • Release.Manager 7.0.5 
When deep-exporting an application, folder names are not converted correctly

The issue was found and fixed with

  • Release.Manager 9.0.0,
  • Release.Manager 8.0.2,
  • Release.Manager 7.0.6 

The Package is available for download at the Automic-Support-Zone (
Hotfix-Description: Deep Export fails when a folder name contain periods. A change has been made to prevent errors in Deep Export feature when an application folder or a workflow folder contains period characters.