APS Admin Error

Document ID : KB000009303
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

Administrator access APS Admin to review user advanced password servers status and attributes.

Intermittently error occurs when accessing popup internal error box

 

Intermittent error facing 'internal server error' when access APSAdmin or CPW applications. These error sometimes goes away upon refreshing the page or when launching firefox in private windows. (incognito/private window of browser)

Environment:
Policy Server: Version: 12.52; Update: 01.02; Build: 766; CR: 02;Apache/2.4.18SiteMinder APACHE 2.4 WebAgent, Version 12.51, Update HF-06, Label 1315.Setup/configure apache for APS processing of CPW, FPS, and APSAdmin
Cause:

APSAdmin and CPW apps expected the SMLOCALE cookie to be last when it’s not the error occurs 

Resolution:

 

Fix code of both application allow processing to continue after reading SMLOCALE cookie. Provided a dev-fix for initial issue the BugID DE332311 for future GA release