Applying PTF's RO96371 and RO99859

Document ID : KB000072636
Last Modified Date : 14/03/2018
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Issue:
I'm using CSM to get my CA Common Services SMP/E environment up to date for an upgrade to z/OS 2.3.  In the process, PTF's RO96371 and RO99859 would not APPLY.  I get the following error message from CSM:

A forward move to step CorrectiveApplySummaryProcessStep is not allowed. 
Environment:
  • Supported z/OS Environment
  • CA Common Services r14.1
  • CSM r6.x
Cause:
PTF RO96371 is PE and PTF RO99859 has HOLD ACTION.  The following resolution was successful in APPLYing the PTF's.  
Resolution:
The customer was able to use the following process to Apply RO96371 and then RO99859:
  • Apply RO96371 first by itself. Since it is in error, it is necessary to check the ERROR box for RO96371 on the Finalize (1/1) step.
  • Execute the "UCLIN" JCL as described in the RO99859 HOLD ACTION.
  • Apply RO99859.