Instructions to install B871 Patch 3:
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1. Go to the Support Home page.
2. Click on Download Management.
3. Click on the yellow link, "Download by Solution ID".
4. In "Search by Solution/Fix Number", enter RO96242, then click the magnifying glass.
5. In the "Search by Solution" box, paste: RO96242, then click magnifying glass.
6. The link "CA VANTAGE WC R12.7 PATCH3..." appears.
7. Click the "Add to Cart" icon, then click the "Download" icon.
8. Specify where the download is to be saved.
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9. When you double-click this .exe, it will install over the current install.
When the Patch is installed, in the Help/About the release is shown as: 12.7.871.3