Applications Manager connection error after installing or upgrading to Java 1.8.0_201

Document ID : KB000124912
Last Modified Date : 28/01/2019
Show Technical Document Details
After installing Java 8 update 201 (1.8.0_201) on any combination of the Master, Remote Agent, and/or Java Client PC results in a connection error.

Depending on the component combination where Java 8 update 201 was installed, one of the below errors may be seen from the Agent/Master logs or from the Java Web Client. Received fatal alert: handshake_failure
or no cipher suites in common
Configuration change in Java not supported with current Applications Manager releases.
No solution available at the moment.

There are two workarounds for this issue:

Downgrade the Java version to below Java 8 update 201
Edit the file(s) on the Master, Remote Agent, and/or Client PC and change the variable remove the "anon" and "NULL" parameter values from the variable jdk.tls.disabledAlgorithms. An example is below:

jdk.tls.disabledAlgorithms=SSLv3, RC4, DES, MD5withRSA, DH keySize < 1024, \
EC keySize < 224, 3DES_EDE_CBC, anon, NULL