Application Server Service Abruptly Down

Document ID : KB000044131
Last Modified Date : 14/02/2018
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The Application server service on the primary server abruptly gone down.



Workload Automation AE 11.3.5 Incr3 HADS on Solaris with Oracle database




The core file and pstack  <compete path of core file> was collected and reviewed

It was found that the application server crashed while allocating memory for retrieving the job logs.

This can happen when we have large log files.



There is a configuration named LogMaxEndLines. If the parameter is 0 then it tries to retrieve the entire job logs and crash the as_server when large log files are retrieved. 
Please set LogMaxEndLines=200 to retrieve last 200 lines instead.


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