application contact lost alarms Attribute Network address of the device differs application or Port

Document ID : KB000107120
Last Modified Date : 19/07/2018
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Issue:
CA Spectrum alarms on application model with the message  Attribute Network address of the device differs application or Port.
Environment:
CA Spectrum 10.2.x
Cause:
The Network Address of the application model where this alarm was asserted does not contain the same network address as the parent device/model.
Resolution:
On CA Spectrum Console:


1. Click on Locater ---> Expand Application Model --> By Device Name & search for the device name.

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2. Click on the application model where the alarm was asserted.

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3. check on the Component Details ---> Information --> Expand General Information.
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4. Make sure it contains the same Network address as the parent Model of the device.

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Additional Information:
For More information about the Model Contact Lost:

https://docops.ca.com/ca-spectrum/10-2-3/en/managing-network/modeling-and-managing-your-it-infrastructure/ca-spectrum-intelligence/fault-isolation