APM SAM Integration - NTLM

Document ID : KB000007474
Last Modified Date : 14/02/2018
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Issue:

After setting the ITAM/CASAM environment to NTLM authentication I'm receiving the following error in the Event Service.log:

ERROR CA.Applications.WorkFlowProviders.OEM.OEMWorkflowProvider - The HTTP request is unauthorized with client authentication scheme 'Anonymous'. The authentication header received from the server was 'Negotiate,NTLM'.

System.ServiceModel.Security.MessageSecurityException: The HTTP request is unauthorized with client authentication scheme 'Anonymous'. The authentication header received from the server was 'Negotiate,NTLM'. ---> System.Net.WebException: The remote server returned an error: (401) Unauthorized.

   at System.Net.HttpWebRequest.GetResponse()

   at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)

   --- End of inner exception stack trace ---

Environment:
All
Cause:

The login.php in IIS needs to have Windows Authentication set to: Enable

Resolution:

Open IIS.  The SAM Authentication will show as below:

1.PNG

Right click ->prod, then opt for Switch to Content View.

Right click login.php and Switch to Features view and set Authentication as seen below (Enable Windows Authentication)

 

 login.php.png