AOP - Log Parser and Log Collector fail to start.

Document ID : KB000095522
Last Modified Date : 17/05/2018
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Issue:
Log Parser and Log Collector process's fail to start.
Environment:
It is a common procedure to increase the security on operating systems.   For Linux based systems adding noexec flag to the /tmp is part of this security hardening.   Log Parser and Log Collector are logstash process's and there is a known issue with logstash version and a noexec /tmp.
Resolution:
In order to workaround this known issue modify the files at below location and uncomment the “-Djava.io.tmpdir” flag in the files “$CA_EMM_HOME/logparser/logstash-5.5.0/config/jvm.options” and “$CA_EMM_HOME/logcollector/logstash-5.5.0/config/jvm.options”.

After that we can just restart logparser/logcollector with below commands: ./$CA_EMM_HOME/bin/startServices.sh –LP –LC