Analytics plugin does not create folder automatically

Document ID : KB000116862
Last Modified Date : 03/10/2018
Show Technical Document Details
Issue:
As soon as the webui-plugin-analytics. jar is copied to the autoinstall folder it should create the folder webui-plugin-analytics folder under \webapps\awi\config. This does not happen.

Copy the webui-plugin-analytics.jar to the autoinstall folder, i.e. /opt/tomcat/webapps/awi/WEB-INF/autoinstall

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The folder webui-plugin-analytics is not created under /awi/config, i.e. /opt/tomcat/webapps/awi/config

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The Analytics plugin is shown as "stopped".

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Environment:
Linux and Windows
Cause:
The Analytics UI Plugin 2.2.0 is not compatible with AWI 12.1.
Version 2.1.1 is needed.

See also our compatibility matrix:

Analytics UI Plugin 2.2.0

Analytics UI Plugin 2.1.1
Resolution:
Use the Analytics UI Plugin 2.1.1.

Once this file is copied tot he autoinstall folder webui-plugin-analytics will be created and the config file plugin.properties can be utilized.

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