Analytics backend agent excessive heap memory allocation

Document ID : KB000094847
Last Modified Date : 06/05/2018
Show Technical Document Details
Issue:
0180504/155902.509 - U02000000 Started program Agent 'IA', version '12.1.0+build.852', changelist '1505217257'.
20180504/155902.511 - U02000232 Build Date: '2017-09-12', '15:12:48'
20180504/155902.512 - U02000037 Started Agent with INI file '/usr/automic/Analytics/backend/ucxedda.ini'.
20180504/155902.513 - U02000090 Java Runtime Environment version: '1.8.0_131'
20180504/155902.513 - U02000091 Java Runtime Environment vendor: 'Oracle Corporation'
20180504/155902.514 - U02000113 Path for native libraries: '/usr/automic/Utility/bin:/usr/automic/AutomationEngine/bin:/usr/automic/ServiceManager/bin:/usr/lib:/lib:/oracle/product/12.2.0_client/client/lib:/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib'
20180504/155902.515 - U02000192 Operating system: 'Linux', version: '4.4.103-6.38-default'.
20180504/155902.516 - U02000193 JVM Architecture: 'amd64'
20180504/155902.516 - U02000110 Maximum Heap Memory: '13604' MB
Environment:
Linux 
Oracle Java 1.8.0_131
Cause:
The Java MAXIMUM_HEAP value is not provided.
Resolution:
Set the maximum heap by including the -Xmx switch in the start command, i.e. 

Windows:

C:\Automic\V121U\External.Resources\JDK\jdk1.8.0_144\bin\java -Xmx512M -jar analytics-backend.jar

Linux/Unix:

/usr/java/java -Xmx512M -jar analytics-backend.jar