When applying or creating the license for Agile Designer, I am getting the following error message:
Error: An internal error has occurred. Please try again later.0x1808000DCodeMeter License Central WebDepot v16.02.159.500.ax
This error message is typically caused by the following:
To check to see if you have a missing or incorrect license container, please do the following:
If you are missing a license container, please do the following:
If you have an incorrect license container, please do the following:
If you experience any errors after applying the license, we first recommend you search our online knowledge base for the error message: https://www.ca.com/us/services-support/ca-support/ca-support-online/support-by-product/ca-agile-requirements-designer.html?d=t&type=Knowledge.
If you experience any further licensing issues, please open a support case by going to https://support.ca.com/us.html or calling one of these numbers https://www.ca.com/us/services-support/ca-support/contact-support.html#numbers.
Was this information helpful?