Error Message :
The error message in the extraction log:
[13 May 2014 13:07:19] Audit trail extraction started.
Patch level detected:Reporter 6.1
Product Version: Dollar.Universe 6.1.01
Description :The extraction received an aborted message after a long period of time (example: 21 hours) even though the extraction finished
Root Cause: N/A
Several corrections and improvements have been made in Reporter 6.3.21 and beyond.
In order to continue troubleshooting, Automic Support recommends upgrading to the latest version of Reporter to verify if this issue is still present.
Fix Status: Released
Version: Dollar.Universe 6.3.21